L O A D I N G

Passengers

Courtesy PASSENGER

This app is for PASSENGERS ONLY. Courtesy DRIVER - is for drivers.
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Why choose Courtesy Logistics?

Mobile App

This app is for passengers who want to use and enjoy the benefits of transport on the Courtesy Logistics transport system.

Courtesy Logistics provides vehicle transport for staff and customers of businesses and corporates. The system is unique because passengers ride for free (courtesy transport) or partly subsidised by the company.

Courtesy Logistics is 100% South African owned and based company. Our transport system is developed to provide a low-cost service for customers and staff of companies and to plug the gaps in the on-demand ride share and shuttle industry.

Our clients include vehicle service and repair shops, travel agents, event managers, insurance companies, auditors and accounting firms, Government, Para-statal  and Corporate employers (staff transport)

We take safety seriously.

Our team performs an intensive Police Clearance and background check on each Courtesy driver. We thoroughly inspect each car and also work on a rating system. Only those that are not flagged with no pending cases or criminal records that could affect passenger safety are allowed onto our platform.

We are support on-demand ride share technology company, the first of its kind in South Africa. All our trips or riders are monitoring 24/7, and you have a dedicated support center just a phone call away.

1. Book a Ride

Request

2. Turn-by-Turn Navigation

Ride

3. Rate & Pay

Rate

Courtesy App Features

  • Book a ride now or later
  • Driver now or later
  • Hail cabs through the app by pressing on a car closest to you
  • Hails your ride through COTSY Passenger with minutes
  • Type in pickup address or drag and drop your location on map, or simply click “Pick Me Up Here”
  • Start typing pickup address or drag and drop map pin to your location and click book immediately or tap the calendar Icon to book a later trip.
  • You may add flight details to your booking and if the flight time changes your booking will also be updated automatically.
  • Save your favourite places for easier booking next time
  • Fare and time estimates before you book
  • Choose specific options for your trip (vehicle type, luggage, payment type etc)
  • Booking confirmation pop up and booking ID number
  • Track your taxi on the map to see it moving to your location in real time
  • Trip and receipt history for past rides
  • Rate the driver and comment on your experience Easily enter voucher promotion code discounted
  • The easiest way to call a taxi using your smartphone, wherever you are.
  • You can pay your ride either in cash or by registering your credit card on the COTSY app. It’s safe and easy.
  • You can also Book an appointment and have a cab at your doorstep at a specific date and time at no extra charge.
  • Smart intelligent system help you know your driver by name, plate no, distance from you, colour and make of car.
  • For our business clients that’s utilises our web booking system https://courtesylogistics.co.za/corporate/ to organise a ride, a with link to know who is your driver and how far away from you will be sent to your cell phone.
  • Trip Record: A detailed analysis of your latest rides. Very useful in case you need to track a lost item.
  • We monitor drivers, cautioning them is driving is flagged, our concierge send out regular trip intelligence messaging to assist drivers navigate safely while avoiding obstacle like road blocks, heavy traffic etc.
  • We can Text or call a driver through the app to make sure any specific requirements. i.e. heavy luggage, booster seat, disabled passenger etc. is planned for if requested.
  • Ride Rating drivers on each trip help us evaluate their performance in the network, help us improve our service.
  • Favourite Addresses gives easy access to destinations you reach regularly (home or work).
  • No more pricing surprises or unpredictable, peak-period surge pricing
  • Full or part subsidised fare; Lowest prices per km; Cost per trip is split between the passengers
  • E-hailing issues are a thing of the past. Courtesy Logistics provides a fully dedicated booking, scheduling, delivery and supported service. No missed calls. No missed trips.
  • Ever tried to get an e-hail lift when the driver you booked decided to pick up a closer customer or was offered a better price? We remove the risk of un-unreliable drivers. We won’t leave you stranded.
  • Safe and secure. Our fleet of cars and drivers are hand-picked to be the best
  • We vet and train our drivers to shuttle our passengers courteously and professionally
  • All cars and trips on our network are monitored 24/7 through a state-of-the-art high-tech control centre.
  • 24 x 7 communication and SUPPORT for all passengers. Every passenger trip is monitored from booking to delivery, and beyond.
  • The control room with purpose built scheduling and tracking software
  • Mobile app. for passenger/commuter booking, and continuous communication
  • Integrated payment system
  • A fleet of assorted vehicles on 24×7 standby. We strictly use trained drivers all of whom are licenced and carry permits to operate within the SA transport environment
  • A dedicated support and control centre so we monitor every booking, trip and delivery
  • Support. Support. It’s our Mantra – In the event of ANY problem we are in touch, in contact and will respond
High quality rides within minutes

On-Demand

Book in seconds and car is on its way

Enjoy 24/7 on – demand or in – advance booking service

See you car approach in real-time

Real-Time

Get all your drivers’ contact details

Be fully informed of the car’s statuses via the real time map

No cash transaction required

Cash-Free

Get full estimation of riding fare before on board

Pay with your credit cards on file

24/7 Dedicated support staff

Dedicated Support

We have Courtesy concierges waiting to answer your call

Built in chat support, SOS emergency function, road assist and more

View all your transaction history

Transaction History

Track your riding history to every detail via multiple receipts or emailed invoices.

Book rides for the future

Plan Rides

Plan your route, confirm the booking and one of our drivers will pick you up at the requested time and day.

How it works

The company enrols on our system and we assist them to setup the system rules and capability to make and fulfil transport bookings

Either you or your company makes your booking (now or for a scheduled later date) via their in-house dashboard or direct from this app.

Just tap the button and get your ride

  1. Open and set destination and time/date of ride
  2. Request a driver (preferred or nearest)
  3. Watch your driver on screen arrive in real time
  4. Travel safely

Our system kicks in…

  1. Your vehicle arrives within 5 minutes
  2. You are delivered to one or (if you are sharing your ride) multiple destinations e.g.
    1. To/from home
    2. To/from work
    3. To/from airport; town; attractions; events
    4. Around and about while your courtesy service is required
    5. For onsite visits and maintenance
  3. The fare is billed to the company or, if it’s a co-pay, you pay your contribution
  4. Payment options include cash, card or via the in-app payment system
  5. Unlike other transport providers, we are in constant touch with you, your driver, the vehicle, company and office staff – ready to help whatever is required to get you where you need to be on time, every time
    1. Emergency and SOS response. 24/7 real-time monitoring and private security – rides are tracked to ensure your safety and provide the best possible experience.
    2. COURTESY SOS button. 24/7 emergency service, our in-house concierge will immediately receive a text message indicating you don’t feel safe in your ride and your location.
    3. Roadside assistance
    4. Insurance to all users of our platforms.

We take safety seriously

  • We take safety seriously. Our team performs an intensive Police Clearance and background check on each COURTESY Driver. We thoroughly inspect each car and input data into a final rating system for clearance prior to approval. Only those that are not flagged with no pending cases or criminal records that could affect passenger safety are allowed onto our platform.
  • We monitor drivers, cautioning them is driving is flagged, our concierge send out regular trip intelligence messaging to assist drivers navigate safely while avoiding obstacle like road blocks, heavy traffic etc.
  • We can Text or call a driver through the app to make sure any specific requirements. i.e. heavy luggage, booster seat, disabled passenger etc. is planned for if requested.
  • Rate driver in the app
    • Ride Rating drivers on each trip help us evaluate their performance in the network, help us improve our service.

The most exciting app of the year has landed!

Courtesy Logistics is 100% South African based company.

DOWNLOAD THE PASSENGER APP AND SIGN UP TODAY!

Have Questions?

For help and support please reach us at passenger@courtesylogistics.co.za

Call the control centre on (021) 205-5646

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